iFly – KLM Royal Dutch Airline’s new interactive online multimedia Inflight Magazine (Dutch Design 48)

August 18, 2009 · 5 comments

in Airlines, Destination Marketing, Dutch Design, Internet, Travel, Web 2.0

ifly
Recently, after a testing 6 months with 3 numbers, KLM Royal Dutch Airlines has launched number 4 of its interactive multimedia on-line in-flight magazine iFly. It is available in the Dutch and English language.

It is not KLM’s intention to scrap the paper magazine (yet?), but it is an interesting experiment. The topic presented to the viewer are based on the viewers behavior and interests, for instance the time a viewer spends on a certain topic.

An very interesting format for future blogs and hotel sites as well. Media gurus love the clickrate and time spent on the site….

Update.

I was a bit surprised not having found more on the subject.

Then I found this post of Junta42.com.

After each new issue they send an e-mail to their subscribers.

* After their third issue, KLM has found that iFly is their best marketing tool ever used to sell repeat tickets.
* The average reader spends 20 minutes reading the magazine.
* 20% read the entire magazine.
* Frequent flyers are heavy users of the magazine.
* The click-through rate of iFly is higher than any other online campaign from KLM.

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{ 5 comments… read them below or add one }

1 jessie voigts August 18, 2009 at 3:32 pm

interesting – so smart of companies to jump into the digital age in any way they can, and try new things. thanks for sharing this!

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2 Heather Dugan ("Footsteps") August 22, 2009 at 1:44 am

It’s very well done. No waiting on the upload and some really great photos!

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3 Heather on her travels August 27, 2009 at 9:30 am

I took a look and that magazine is very slick & as a website it’s very attractive, but I don’t quite understand how it can replace the magazine that you flick through when on the airoplane, unless you can view it through the TV screen. Then I think it would be a real asset.

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4 Happy Hotelier August 27, 2009 at 2:55 pm

@ Heather 1 and 2 :-)

Yep well done I believe.

It was just a bit forward thinking by me.

I believe in the near future we will see more convergence in TV and iPhone alike gadgets and then you will be able to research your destination in the plane on a personal screen and this online magazine format could be part of it…more companies emerge with mobile augmented reality sofware to give you a similar experience.

I’m dreaming on:-)

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5 Sean O' September 12, 2009 at 7:45 pm

Fascinating!

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