Chip Conley, the Joye de Vivre Hotel brand owner, shares how happiness influences his business. He quotes Einstein: “Not everything that counts in life can be counted“
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The Happier the Hotelier, the Happier the Guest
Chip Conley, the Joye de Vivre Hotel brand owner, shares how happiness influences his business. He quotes Einstein: “Not everything that counts in life can be counted“
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Bavaria, a small Dutch beer brand engages the stunning Dutch wife of one of the Dutch football (or soccer if you wish) players, Sylvie van der Vaart, to present its new marketing tool, The Dutch Dress (originally they coined it the Dutchy Dress).
You get The Dutch Dress free whenever you buy a crate of their beer, but you can buy it as well without the beer. Over 200k dresses have been sold by now.
The presentation of the dress gets a bit of attention already.
Sylvie announced she will wear the dress at the WorldCup matches…some journalists already whisper that will cause havoc with the Dutch Football Association, because their main sponsor is another beer brand. Noteworthy a brand that doesn’t hesitate to do some guerrilla marketing of its own.
The video of the presentation of the dress is worth a look already:
The Dutch beer label provides a couple of Dutch and South African Babes with free tickets for the match Denemarken-Holland.
They enter the stadium disguised as fans of the Danes. During the match they strip down to the Dutch Dress and start singing. Several heads up shots follow.
Officials of the FiFa order them to leave the stadium, because the head sponsor of the WorldCup is another beer brand and this is forbidden. They do not comply immediately. Thereupon the babes are taken into a room of the stadium for interrogation by the South African Police. The South African babes are released after interrogation, but the Dutch babes allegedly organizing this ambush advertising campaign are arrested the next day and taken to the police station for further interrogation. Their passports are taken in and they have to go on trial and could face 6 months of jail, because Ambush Advertizing is against the law in South Africa….changed so by virtue of the contract South Africa signed with FiFA to get the WorldCup to Africa.
The Dutch foreign minister is already taking diplomatic steps and requested the South African ambassador explanation.
An English television reporter seems sacked because of he allegedly had provided the tickets for the ladies from his ticket allocation for members of his family…
Here is the Youtube footage of the act itself:
Off course this is a variant of guerrilla marketing. I love it! Not only advertises it the beer label, but also the fact that our Dutch ladies are stunning creatures. But should you be labeled as a criminal for this? Apart from a very tiny Bavaria label in the dress there is no clear Bavaria logo. An orange dress is a dress is a dress…nothing else..
South Africa has specifically enacted anti Ambush Advertising laws when they signed up with FiFa for this WorldCup. If this is true we should start to boycott FiFa. For South Africa this could mean that it sinks in the esteem of the international public opinion, just because it has already a history of lack of freedom of speech. It should never have given in to this requirement.
Does FiFa need this to protect it’s rights? My suspicion is FiFa’s actions just get the opposite of what they tried to achieve, because of the outcry their action creates in social media.
What is your take?
Update
On June 22, 2010 the prosecutor dropped all charges in the South African court after a delay of 3 hours. Reportedly so instructed by the South African Government and also reportedly because Bavaria and Fifa had reached an undisclosed agreement.
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Hotel- and other marketeers tend to advise the hoteliers to use persona in the communication with potential guests. A persona is a character or situation a possible guest can relate with.
Tomorrow a new furniture design label, Lonc, Living Products, will be introduced by two Dutch designers here in The Hague. At the same time they will introduce their new Seaser Chair (see the first photo).
In their press kit I found a couple of ancient style postcards that give a good example of the various associations the potential chair buyer can have with this product. You could apply same with some Creativity for your hotel communication.

For the stylish Art Nouveau / Art deco lover

For the stylish Diva

For the lover of Dutch masters of painting

For the lover of the Middle East

For the Barby Lover
and they thought of the Boomers (and older)
Mighty clever huh?
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Chris Brogan about the Roger Smith Hotel case at the Web 2.0 conference (Web 2 Expo).
Update
Some quotes of Chris Brogan in this presentation:
Via Etourism.
Note this was Posted by Chris November 20, 2009. I wonder how he would look at Facebook now…
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Savvy bloggers know that some readers prefer an e-mail wrap up of recent posts of blogs they occasionally read over having them in their newsreader.
I looked into several possible variants of Email Marketing Software for Newsletters for Bloggers and asked around. Other than doing a time consuming in depth study of each program I mentioned, I decided to go for the advice of Josiah who runs the excellent Hotel Marketing Strategies blog and choose for Mailchimp:
I’ve stealthily inserted the e-mail subscription widget in the sidebar. Some of you have subscribed already. Thank you for that.
In the meantime I have cropped the banner in the newsletter and the next one will look better than this first.
Would you like to subscribe to my Weekly Newsletter?
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